SYNCROOM: local sound is clean, peer hears clicks
These are general checks, not model-specific compatibility certification. Start at low volume and change one setting at a time.
Check in order
- Record the interface input locally first; existing noise points back to input/USB/load rather than the network alone.
- If local capture is clean, inspect send/receive/network indicators and compare wired networking.
- On Mac compare the same external device for input/output; change buffers one step and note the latency tradeoff.
- With agreement compare another peer/receiver; retain results rather than changing every router/audio setting together.
- If unresolved, record models, OS/app versions, OUT-to-IN routing, the last responding meter and comparison results in the support note.
Own Input receives no signal
- Check interface/app input before networking; distinguish self-column from Input meters.
Peer routing, doubled audio or noise
- Verify local capture, then separate send, receive and monitor paths.
If unresolved
Record hardware models, OS/app versions, the last responding meter and test outcomes for official support. Do not infer hardware failure or a purchase requirement from unverified checks.
Official resources
Reviewed: 2026-10-18. Check model/version differences in official documentation. This does not indicate hardware testing.