DJ HELP DESKBY ZULASUN

SC6000: Layer A/B appear on different channels

These are general checks, not model-specific compatibility certification. Start at low volume and change one setting at a time.

Check in order

  1. Check the active and playing layer; this player supports two independent layers.
  2. Connect the independent A/B outputs to separate mixer LINE channels and record the mapping.
  3. Play each layer alone and watch mixer meters; screen selection alone does not identify physical wiring.
  4. Match analog/digital output standards to the destination; network sharing is separate from audio mixing.
  5. If unresolved, record models, OS/app versions, OUT-to-IN routing, the last responding meter and comparison results in the support note.

Track/USB loading fails

  • Preserve drive/originals first and identify hardware/Desktop versions.

Playback works; output/mode differs

  • Separate the playing layer, standalone/computer mode and physical outputs.

If unresolved

Record hardware models, OS/app versions, the last responding meter and test outcomes for official support. Do not infer hardware failure or a purchase requirement from unverified checks.

Official resources

Reviewed: 2026-10-18. Check model/version differences in official documentation. This does not indicate hardware testing.

Model-specific checks

Select hardware and build a support note →