PRIME 4+: standalone recording and saved files
These are general checks, not model-specific compatibility certification. Start at low volume and change one setting at a time.
Check in order
- Check recognized, writable storage and free space; avoid risking the sole copy of originals.
- Check recording destination/level on the device and make a 30-second test with permitted local audio.
- Stop and wait for save completion, then check stereo and distortion on the device or computer.
- Check streaming restrictions separately; do not assume players such as SC6000 provide the same recording menu.
- If unresolved, record models, OS/app versions, OUT-to-IN routing, the last responding meter and comparison results in the support note.
Track/USB loading fails
- Preserve drive/originals first and identify hardware/Desktop versions.
Playback works; output/mode differs
- Separate the playing layer, standalone/computer mode and physical outputs.
If unresolved
Record hardware models, OS/app versions, the last responding meter and test outcomes for official support. Do not infer hardware failure or a purchase requirement from unverified checks.
Official resources
Reviewed: 2026-10-18. Check model/version differences in official documentation. This does not indicate hardware testing.