SYNCROOM: OS input works but send input is silent
These are general checks, not model-specific compatibility certification. Start at low volume and change one setting at a time.
Signal path
- DJ MASTER L/R
- Interface LINE inputs L/R
- SYNCROOM Input → peer
Check in order
- Feed DJ MASTER L/R into suitable interface LINE inputs and check both input meters.
- In audio settings choose the actual interface/input channels; inspect supported ASIO on Windows and the I/O pair on Mac.
- Check the Input meter; the self-column meter can reflect monitoring level, so monitor-off is not evidence of input failure.
- Check input permissions, mute and mono/stereo; verify your input before asking a peer for a short listening test.
- If unresolved, record models, OS/app versions, OUT-to-IN routing, the last responding meter and comparison results in the support note.
Own Input receives no signal
- Check interface/app input before networking; distinguish self-column from Input meters.
Peer routing, doubled audio or noise
- Verify local capture, then separate send, receive and monitor paths.
If unresolved
Record hardware models, OS/app versions, the last responding meter and test outcomes for official support. Do not infer hardware failure or a purchase requirement from unverified checks.
Official resources
Reviewed: 2026-10-18. Check model/version differences in official documentation. This does not indicate hardware testing.