DJ HELP DESKBY ZULASUN

Recording unavailable with streaming tracks

These are general checks, not model-specific compatibility certification. Start at low volume and change one setting at a time.

Check in order

  1. Identify purchased local files versus streaming tracks; offline caching is not ownership of a music file.
  2. The rekordbox 7 FAQ documents restrictions on recording streaming tracks; check the current service and software version.
  3. Test briefly with your own or appropriately licensed local audio to distinguish restrictions from routing problems.
  4. Do not bypass service protections. Publication rights require a separate check even when recording is technically possible.
  5. If unresolved, use the support note below to record hardware, OS/app versions, last responding meter, tests and outcomes for official support.

I found a difference from a working path/track

  • Change one candidate at a time; retain the working configuration and compare the same track.

Still happens / cannot compare yet

  • Do not assume hardware failure or a purchase requirement. Follow the checks; record unavailable tests as unverified.

If unresolved

Record hardware models, OS/app versions, the last responding meter and test outcomes for official support. Do not infer hardware failure or a purchase requirement from unverified checks.

Official resources

Reviewed: 2026-10-18. Check model/version differences in official documentation. This does not indicate hardware testing.

Model-specific checks

Select hardware and build a support note →