DJ HELP DESKBY ZULASUN

No DJ audio in OBS or a stream

These are general checks, not model-specific compatibility certification. Start at low volume and change one setting at a time.

Check in order

  1. Check meters in the DJ app, audio device and streaming app in order.
  2. Match the streaming audio source to the intended device; separate microphone and DJ audio.
  3. Make a short local test recording and play it before going live. Avoid monitoring the stream back into itself.
  4. Select the actual DJ-audio receiver in OBS Audio Input Capture. Trace master to capture input and compare OS input meters before OBS meters.
  5. Record original settings, change one thing at a time and compare the same 30 seconds. Avoid updates or resets during a gig.
  6. If unresolved, record hardware, OS/app versions, trigger and test results in the support note. An untested step is not proof of a fault.

If unresolved

Record hardware models, OS/app versions, the last responding meter and test outcomes for official support. Do not infer hardware failure or a purchase requirement from unverified checks.

Official resources

Reviewed: 2026-10-18. Check model/version differences in official documentation. This does not indicate hardware testing.

Model-specific checks

Select hardware and build a support note →