DJ HELP DESKBY ZULASUN

Choose a DJ-to-OBS capture route

These are general checks, not model-specific compatibility certification. Start at low volume and change one setting at a time.

Check in order

  1. Choose one supported route: USB-mixer capture, analog master into another interface, or platform-supported application capture.
  2. Dedicated DJ audio outputs may bypass desktop audio; use input meters to verify actual capture.
  3. Avoid capturing the same sound through both desktop and device sources; mute each to compare.
  4. Match advanced-audio source tracks with enabled recording tracks and check a short file in another player.
  5. If unresolved, record models, OS/app versions, OUT-to-IN routing, the last responding meter and comparison results in the support note.

Input meter does not move

  • Trace DJ output to capture and locate the first missing stage.

Input exists; saved audio is wrong

  • Check recorded tracks and duplicate monitoring, comparing a short saved file.

If unresolved

Record hardware models, OS/app versions, the last responding meter and test outcomes for official support. Do not infer hardware failure or a purchase requirement from unverified checks.

Official resources

Reviewed: 2026-10-18. Check model/version differences in official documentation. This does not indicate hardware testing.

Model-specific checks

Select hardware and build a support note →