Recording level too low or clipping
These are general checks, not model-specific compatibility certification. Start at low volume and change one setting at a time.
Check in order
- Trace meters from DJ channel to master, interface input and recorder; locate the first weak or clipped stage.
- Feed DJ LINE output into a suitable LINE input; check that MIC/INST high-gain settings are not overloading.
- As a starting point, leave peaks around −12 to −6 dBFS. Avoid 0 dBFS; reducing the final fader does not repair earlier clipping.
- Save 30 seconds and check in a normal player; inspect distortion and stereo balance before normalization.
- If unresolved, use the support note below to record hardware, OS/app versions, last responding meter, tests and outcomes for official support.
I found a difference from a working path/track
- Change one candidate at a time; retain the working configuration and compare the same track.
Still happens / cannot compare yet
- Do not assume hardware failure or a purchase requirement. Follow the checks; record unavailable tests as unverified.
If unresolved
Record hardware models, OS/app versions, the last responding meter and test outcomes for official support. Do not infer hardware failure or a purchase requirement from unverified checks.
Official resources
Reviewed: 2026-10-18. Check model/version differences in official documentation. This does not indicate hardware testing.