PRO DJ LINK cannot find players or computer
These are general checks, not model-specific compatibility certification. Start at low volume and change one setting at a time.
Check in order
- Distinguish USB sharing, LINK EXPORT and software control. LAN is not a substitute for an audio-output cable.
- Check Ethernet link indicators and use the same wired network. Test another good cable and switch port.
- For computer use, verify model-specific LINK EXPORT transport, drivers and per-app firewall permission; do not disable protection globally.
- Check whether one player reads the USB locally; separate storage from network failure. Record models, routing and detected players.
- If unresolved, use the support note below to record hardware, OS/app versions, last responding meter, tests and outcomes for official support.
I found a difference from a working path/track
- Change one candidate at a time; retain the working configuration and compare the same track.
Still happens / cannot compare yet
- Do not assume hardware failure or a purchase requirement. Follow the checks; record unavailable tests as unverified.
If unresolved
Record hardware models, OS/app versions, the last responding meter and test outcomes for official support. Do not infer hardware failure or a purchase requirement from unverified checks.
Official resources
Reviewed: 2026-10-18. Check model/version differences in official documentation. This does not indicate hardware testing.