DJ HELP DESKBY ZULASUN

OBS meters move but recording has no audio

These are general checks, not model-specific compatibility certification. Start at low volume and change one setting at a time.

Check in order

  1. Check enabled recording track numbers in Settings > Output > Recording; stream and recording tracks can differ.
  2. In Advanced Audio Properties, assign the source to the same enabled recording track.
  3. Standard players may play only one audio track. If appropriate, put the listening mix on track 1 and keep isolated tracks separately.
  4. Make a fresh 30-second recording and inspect all tracks in an editor. Changing settings cannot necessarily recover audio missing from an old file.
  5. If unresolved, use the support note below to record hardware, OS/app versions, last responding meter, tests and outcomes for official support.

I found a difference from a working path/track

  • Change one candidate at a time; retain the working configuration and compare the same track.

Still happens / cannot compare yet

  • Do not assume hardware failure or a purchase requirement. Follow the checks; record unavailable tests as unverified.

If unresolved

Record hardware models, OS/app versions, the last responding meter and test outcomes for official support. Do not infer hardware failure or a purchase requirement from unverified checks.

Official resources

Reviewed: 2026-10-18. Check model/version differences in official documentation. This does not indicate hardware testing.

Model-specific checks

Select hardware and build a support note →