DJ HELP DESKBY ZULASUN

Noise, clicks or dropouts

These are general checks, not model-specific compatibility certification. Start at low volume and change one setting at a time.

Check in order

  1. Record whether it is constant, triggered by actions, or present in the recording too.
  2. Change one factor at a time. Close unnecessary apps and retest using the manufacturer-recommended connection.
  3. Check official optimization guidance for your exact OS, software and hardware. Do not buy new equipment before isolating the cause.
  4. Compare direct USB, one buffer increase and closing heavy apps one at a time using a local track. For low hum, use the charging-noise guide.
  5. Record original settings, change one thing at a time and compare the same 30 seconds. Avoid updates or resets during a gig.
  6. If unresolved, record hardware, OS/app versions, trigger and test results in the support note. An untested step is not proof of a fault.

If unresolved

Record hardware models, OS/app versions, the last responding meter and test outcomes for official support. Do not infer hardware failure or a purchase requirement from unverified checks.

Official resources

Reviewed: 2026-10-18. Check model/version differences in official documentation. This does not indicate hardware testing.

Model-specific checks

Select hardware and build a support note →