Playback clicks or intermittent dropouts
These are general checks, not model-specific compatibility certification. Start at low volume and change one setting at a time.
Check in order
- Test a local track to separate network interruptions from USB/audio dropouts.
- Increase the audio buffer one available step, for example 128 to 256 samples, and record before/after behaviour.
- Connect directly to the computer, disconnect unnecessary USB devices and close heavy apps. Compare the same track on mains power.
- Try a different USB port and known-good data cable one at a time. Record OS, app, driver versions and occurrence time.
- If unresolved, use the support note below to record hardware, OS/app versions, last responding meter, tests and outcomes for official support.
I found a difference from a working path/track
- Change one candidate at a time; retain the working configuration and compare the same track.
Still happens / cannot compare yet
- Do not assume hardware failure or a purchase requirement. Follow the checks; record unavailable tests as unverified.
If unresolved
Record hardware models, OS/app versions, the last responding meter and test outcomes for official support. Do not infer hardware failure or a purchase requirement from unverified checks.
Official resources
Reviewed: 2026-10-18. Check model/version differences in official documentation. This does not indicate hardware testing.