DJ HELP DESKBY ZULASUN

djay + Reloop Buddy: mobile setup and cue

These are general checks, not model-specific compatibility certification. Start at low volume and change one setting at a time.

Check in order

  1. Use the official Setup Guide to distinguish mobile, computer and power USB connections.
  2. Verify platform/app, adapter and power requirements; LEDs alone do not prove audio-device recognition.
  3. Connect master to the sound system LINE input and headphones to Buddy; inspect main/pre-cue routing.
  4. Cue one deck at low level and distinguish its preview from master; a normal headphone splitter is not DJ split-output routing.
  5. If unresolved, record models, OS/app versions, OUT-to-IN routing, the last responding meter and comparison results in the support note.

Hardware not recognized

  • Check platform support, USB data and power first.

Controls work but audio fails

  • MIDI and audio are separate; inspect main and pre-cue routes.

If unresolved

Record hardware models, OS/app versions, the last responding meter and test outcomes for official support. Do not infer hardware failure or a purchase requirement from unverified checks.

Official resources

Reviewed: 2026-10-18. Check model/version differences in official documentation. This does not indicate hardware testing.

Model-specific checks

Select hardware and build a support note →