Distorted sound or recording
These are general checks, not model-specific compatibility certification. Start at low volume and change one setting at a time.
Check in order
- Locate whether distortion starts in the source, playback or recording.
- Find the stage clipping into red; reduce its input or recording level and make a short new recording.
- Lowering playback cannot undo distortion already recorded. Compare the source and new take at a similar listening level.
- Locate the first clipped stage across channel, master and capture input. Feed LINE output into LINE input; a later fader cannot undo upstream clipping.
- Record original settings, change one thing at a time and compare the same 30 seconds. Avoid updates or resets during a gig.
- If unresolved, record hardware, OS/app versions, trigger and test results in the support note. An untested step is not proof of a fault.
If unresolved
Record hardware models, OS/app versions, the last responding meter and test outcomes for official support. Do not infer hardware failure or a purchase requirement from unverified checks.
Official resources
Reviewed: 2026-10-18. Check model/version differences in official documentation. This does not indicate hardware testing.