Move music, cues and playlists to a new computer
These are general checks, not model-specific compatibility certification. Start at low volume and change one setting at a time.
Secure backups of originals and the library before formatting, deleting or overwriting.
Check in order
- Identify the database and music originals separately; check what the official backup feature includes.
- Streaming audio may not be included as files; separately check purchased originals, your tracks and external storage.
- Restore on a compatible OS/app release and test around ten tracks, cues, grids and playlists.
- Keep the old computer and backups until verified; relocate if drive names or paths changed.
- If unresolved, use the support note below to record hardware, OS/app versions, last responding meter, tests and outcomes for official support.
If unresolved
Record hardware models, OS/app versions, the last responding meter and test outcomes for official support. Do not infer hardware failure or a purchase requirement from unverified checks.
Official resources
Reviewed: 2026-10-18. Check model/version differences in official documentation. This does not indicate hardware testing.